Question 1

Why is Information Security Important?

Accepted Answer

Information technology is not only the basic requirement of our lives but it has more importance for our business as well. The most important asset of any organization is Information and to ensure confidentiality and integrity of the valuable and crucial information and operational process in the organization, the demand for information security increases day by day. It is a big fact that cybersecurity challenges us in ways that no threat has faced before.

Threats such as computer hacking, malicious code, and denial-of-service (dos) attacks have gotten increasingly common. The implementation, maintenance, and updating of information security is a big challenge for an organization now to face. With the help of information security, we can protect the information and technology by responding, preventing and detecting internal and external threats. Information security strategy is the responsibility of both IT and senior management. It is very important for the support of the InfoSec strategy that all the staff in the organization should be aware of these information security issues with proper training and initiative.

Question 2

What does the InfoSec team do?

Accepted Answer

The Infosec implements four very crucial functions for a company that enables the smooth application’s operation applied to the company’s IT systems. These functions are keeping the data safe that an organization gathers and utilizes, maintains and protects the technology assets which are in use to ensure they're functioning. Also, protect the valuable information as well as the applications that have been installed and used.
Infosec will guard the data of the organization that is gathered and utilized. If the data is not protected, anyone can access the important information and if the data reaches into the hackers’ hands, it will result in big business loss and also loss of other sensitive information. Infosec programs will make sure that all sorts of information are protected with both the legal and business requirements to guard the organization’s information.

Question 3

What are some indications that my account may be compromised?

Accepted Answer

• Your contacts are receiving emails that you did not send.
 • Changes have been made to account that you did not make.
 • A pop-up window instructs you to call a number for ‘help’ or to update your software.
 • Changes appear to your class schedule, personal information or financial aid that you did not initiate.
 • Unwanted browser toolbars appear, or web searches are redirected.
 • Friends receive social media invitations you didn’t send
 • Your password doesn’t work.
 • Unfamiliar software is installed unexpectedly.

Question 4

What should I do if my account is compromised?

Accepted Answer

Immediately contact our team and raise an incident by dropping an email to InfoSec@swiggy.in. Someone from our team will reach out to you for immediate assistance.

Question 5

How do I report an incident?

Accepted Answer

All  Security incidents need to be raised directly to InfoSec@swiggy.in.(mailto:InfoSec@swiggy.in)

Question 6

How do I contact the Information Security team?

Accepted Answer

Please reach out to our team at InfoSec@swiggy.in (InfoSec@swiggy.in)

Question 7

What is the procedure to onboard a vendor to Swiggy?

Accepted Answer

Please reach out to our team at InfoSec@swiggy.in(mailto:InfoSec@swiggy.in) (mailto:InfoSec@swiggy.in)for vendor onboarding assessment if the vendor is using/storing/transmitting swiggy data or customer information between parties.

Raise a query......?

Swiggy Infosec

* Compliance & Internal InfoSec audit - infosec.compliance@swiggy.in
* SOC - soc-engg@swiggy.in
* IT Security - infosec@swiggy.in
* IAM - access-support@swiggy.in

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